NHTSA Complaint #11632248 — 2011 FORD F-150

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11632248
Vehicle 2011 FORD F-150
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AK

Consumer Description

Ford has a "safety compliance" which has an expiration date of 10 years or 150,000 whichever was first. How is that even allowed? A major issue with the transmission range sensor which doesn't show a driver what gear there in...the lights all disappear so driver doesn't know if there in P, R, D, N, etc...its extremely dangerous! It also forces my truck to go into limp mode which is very dangerous especially when driving down a highway at 55. The truck was "reprogrammed" a few years back to stop the sudden downshift issue from occurring but it didn't eliminate that problem. Do you know how scary it is to be driving down the highway at 55-60 WITH YOUR TODDLER IN THE BACK...and then your truck suddenly on its own shifts down to 1st gear and there's nothing driver csn do but hope they don't hit or get hit by another vehicle?? These are just a few major issues I've had with the truck since buying it 5 years ago. I've barely drove rhe thing since the sudden downshift occurred and could have killed my son and I. The back window quit working. The transmission seems to have alot of issues and I was told because I am past 10 years..yet still under the 150,000 miles id have to pay full price for the backordered part through Ford only which was quoted at $470.00 and that doesn't include any labor. Ford is letting people down majorly. I wish I never bought the truck because it was so exciting to finally have a nice vehicle only to be let down in numerous areas. I drive my 1989 suburban more than my truck due to safety issues and because I am not going to spend thousands on it for an issue that they know has been a major problem for so many customers but yet it wasnt ever an official recall. Total BS!! I can't even believe they can get away with such issues. It's appalling and I'm beyond disappointed with my basically useless truck.

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