NHTSA Complaint #11632197 — 2012 FORD F-150

The contact owns a 2012 Ford F-150. The contact stated that while driving at various speeds while the engine was warmed up, the speedometer would occasionally go blank, and the transmission would stay stuck in 3rd or 5th gear. The contact would restart the vehicle and it would provide an interim fix but the failure would recur. The vehicle was taken to a local dealer where it was diagnosed that the molded transmission lead frame was responsible for the failure and that it would need to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The contact noted that her vehicle should have been repaired under customer satisfaction program 19N01 however the vehicle was no longer under warranty. The approximate failure mileage was 210,000.