NHTSA Complaint #11632087 — 2021 HYUNDAI SONATA

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11632087
Vehicle 2021 HYUNDAI SONATA
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NV

Consumer Description

In June 2024, I was driving my vehicle when I started to smell burning from under the dashboard. As I continued to drive, the smell got worse, and on my way to the dealer, my air conditioner stopped working. I took my car back to the dealer for service, and several days later, I was told that my car needed a hardness connected to several components in the engine compartment. I remember while I was dropping off my car at the dealer, one of the service advisors told me that it was good. I drove to the dealer because the car could have gone on fire. It's now six months later, and they have not fixed my car. I was told they're awaiting parts from Korea to complete the fix. My concern is that this part can cause a fire. Why did Hyundai not recall these vehicles? Hyundai knows about the problem. I was told that I'm not the only one waiting; supposedly, there are 100's more customers waiting for this part.

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