NHTSA Complaint #11631954 — 2025 MAZDA CX-90 PLUG-IN HYBRID ELECTRICAL SYSTEM

Complaint Details

ODI Number	11631954
Vehicle	2025 MAZDA CX-90 PLUG-IN HYBRID
Component	ELECTRICAL SYSTEM
Date of Incident	December 15, 2024
Date Filed	December 21, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

The day after purchase, with 216 miles on the odometer, a major failure of the hybrid electrical system occurred. The car immediately shut down, not allowing the car to be moved (it could not be shifted out of "Park"). The message indicated that a high voltage leakage was detected and that the system was hazardous. It required a tow to the dealer. The dealer's service center cleared the error and refused to take further action. If this should happen again, on a busy street, serious injury could result.

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