NHTSA Complaint #11631910 — 2021 JEEP WRANGLER
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11631910 |
| Vehicle | 2021 JEEP WRANGLER |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | PA |
Consumer Description
I was driving on the turnpike on or about [XXX][. I drove over some ridges on [XXX]. My jeep starting violently shaking out of control it felt like the wheels were gonna pop off. I had to grip onto the steering wheel to try to keep the vehicle from hitting any other cars. It went on for about five minutes then it stopped, but I could feel a change in the way, the steering felt. There was no warning signs on my dashboard .It felt like I didn’t have complete control of the steering. After I got off of the turnpike, I was on [XXX] trying to get home safely after experiencing this terrifying experience . When i was on [XXX] I hit a red light and when the light turned green, I went to put my foot on the gas and it would not go so the person behind me almost hit. I had to put the jeep into park and I put it back into drive then proceeded to go and it was still driving like I didn’t have complete control of the steering so then om [XXX]. I set up an appointment with Sands Chrysler Jeep Dodge Ram. When I was on the phone With the advisor, she told me that was the death wobble that I was experiencing, but I need to have The Jeep diagnosed to verify that so I got a multi point inspection report Sent to me that said , Caution Steering Linkage (Damage/Leaks/Worn Components) Pending Recommendations Replace Steering Damper (Stabilizer) Associated Item General concern #1 customer states vehicle was shaking heavily on highway. The dealership is charging me when they know that Fiat Chrysler automobiles (FCA) , The former parent company of Jeep issued a recall for the 2018 to 2019 Jeep, Wrangler and Jeep gladiator models due to a steering wheel vibration issue known as the “ Death wobble”. FCA recalled over 190,000 vehicles to replace the front suspension steering damper also known as the stabilizer. and that’s Exactly what I needed to have replaced, steering damper Also known as stabilizer. Also called Jeep wave. They are trying to get me a discount INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U
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