NHTSA Complaint #11631885 — 2023 FORD MUSTANG MACH E
VEHICLE SPEED CONTROL issue reported to NHTSA
Complaint Details
| ODI Number | 11631885 |
| Vehicle | 2023 FORD MUSTANG MACH E |
| Component | VEHICLE SPEED CONTROL |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CO |
Consumer Description
A software glitch is causing lag in the instrument panel which displays the speed and turn indicators. Both are experiencing 'lag' or 'skipping', so the speedometer is not updating in real-time and regularly displays inaccurate speed information. To elaborate, as I accelerate, the indicated speed jumps with the worst experienced so far being 28mph to 60mph. The car will do the same decelerating. The turn indicators/hazard light indicators are also lagging and not displaying correctly. The Ford dealership was not able to resolve the issue after resetting several systems and attempting a software update.
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