NHTSA Complaint #11631761 — 2016 LAND ROVER DISCOVERY SPORT

The steering was completely lost, and the car was not controllable. Land Rover is aware of the problem and a recall was made in the UK, but not the USA. Service Dept report: No power steering, no warning on dash. Found that power steering assist electric motor is no longer bolted to steering rack, all 3 ALUMINUM bolts holding motor to rack have sheared off. Can move motor side to side at rack will likely need completely new rack and programming. Estimated cost of $7500. The car is used on streets and highways, never on off road or adverse terrain. At 65 MPH and loss of steering, this is a life dangerous event for anyone/ other cars on the road. Land Rover knows of the problem, but because they do not have an official recall from your agency, they said they would not take any action until you direct them to do so. I encourage you to take immediate action to prevent possible deaths. [XXX] [XXX] cell: [XXX] home: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)