NHTSA Complaint #11631715 — 2024 TESLA MODEL Y

On 12/16/2024 my vehicle received software update 2024.39.15, after installing the update i went to the grocery store and noticed nothing was working in the car except basic driving functionality. cameras were showing up as a black screen. TACC, aurosteer and FSD supervised were no longer working as well as AEB,FCW,BSM,LDW,LKAS and the gps had me in the middle of the ocean, headlights on during broad daylight. I informed a service center by my home and they simply didn’t care, i took it to another service center 50 minutes away and they took two days to do repairs and diagnostics, i was told the computer had shorted out and the technician replaced the car computer and AI4 (HW4) computer system which runs safety features. A software update physically pushed from tesla should not be shorting out computers on its vehicles, i heavily rely on the cameras and safety features since living in a state where nobody knows how to drive (lol). I hope my vehicle is fixed and this issue doesn’t persist anymore.