NHTSA Complaint #11631708 — 2024 ALFA ROMEO TONALE
UNKNOWN OR OTHER issue reported to NHTSA
Crash
Complaint Details
| ODI Number | 11631708 |
| Vehicle | 2024 ALFA ROMEO TONALE |
| Component | UNKNOWN OR OTHER |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | Yes |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | FL |
Consumer Description
I was pulling into a parking space and started to apply the brake to stop before reaching the parking curb. When I gently pressed the brake the vehicle lunged forward, so I fully depressed the brake pedal. At that point the vehicle accelerated, jumped the parking curb and continued forward although my foot was still pressing on the brake. Since my wheels were turned to the right, I missed hitting a tree and drove off the paved area of the parking lot, into a hedge, and continued into the swale separating the street from the parking lot. There was a FORD F-250 XLT parked on the swale perpendicular to the parking lot. I hit the F-250 on the front passenger door with enough force to move the front end of the truck almost 2 ft., even though the truck was less than 10 ft in front of my car. The collision with the F-250 is what stopped my vehicle’s acceleration and forward movement. During the accident the brake pedal was actually accelerating the vehicle. I was not hurt due to the confined area in which the accident occurred. The vehicle sustained severe damage and was towed to the dealer collision center. I contacted the manufacturer (Stellantis, Alfa Romeo) and filed a claim. They sent BOSCH to retrieve the EDR data. Stellantis is claiming the crash was not their responsibility but have refused to share the EDR data/report or cooperate in any way. They told me to have my insurance pay to fix the car and continue to drive it. If the vehicle malfunctions again I may die or kill someone. I have contacted over a dozen attorneys, but since I was not injured, they are not interested in taking my case. The proximity sensors did not alert, the collision avoidance system, and autonomous braking did not engage or even give a warning. Stellatis (manufacturer), Rick Case Fiat (Dealer), Rick Case Honda Collision (Repair shop), BOSCH (EDR data collector), and Allstate (my insurance) are all aware and yet will put the car back on the street.
Related Complaints for the 2024 ALFA ROMEO TONALE
Recent Complaints for the 2024 ALFA ROMEO TONALE
#11710575
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Component/System: Brake system – specifically brake pedal assembly / braking performance. Description: The vehicle e...
#11710575
SERVICE BRAKES
Component/System: Brake system – specifically brake pedal assembly / braking performance. Description: The vehicle e...
#11707183
ELECTRICAL SYSTEM
The car engine and hybrid system shuts down randomly and without warning when I am driving, and the car has no power....
#11707183
ENGINE
The car engine and hybrid system shuts down randomly and without warning when I am driving, and the car has no power....
#11658266
SERVICE BRAKES, HYDRAULIC
The contact owns a 2024 Alfa Romeo Tonale. The contact stated while driving 30 MPH and attempting to slow down, the b...