NHTSA Complaint #11631641 — 2020 ACURA RDX
VISIBILITY/WIPER issue reported to NHTSA
Complaint Details
| ODI Number | 11631641 |
| Vehicle | 2020 ACURA RDX |
| Component | VISIBILITY/WIPER |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NY |
Consumer Description
The back window shattered in January of 2024 and again today 12/19/24. Both incidents happened after i started the car in my garage. It was a loud pop and the entire windshield shattered. I wasn't aware that Acura had a technical service bulletin (TSB 22-014). When I called the dealership to explain what happened and that I wasn't aware there was an issue until I saw it the internet and they told me that since the window had already been repaired once and it wasn't the original that they had to have it inspected and I had send pictures before they would tell my if they would pay to replace the part that is causing the issue.
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