NHTSA Complaint #11631586 — 2021 CHEVROLET BLAZER

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11631586
Vehicle 2021 CHEVROLET BLAZER
Component FUEL/PROPULSION SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WA

Consumer Description

On [XXX], I was driving my Blazer up to our local Museum to grab some information. The Museum is about a mile and a half from my house. When I had left my house, the car was driving like normal. I pulled into a parking spot at the Museum, and I went to shut the vehicle off, and I thought maybe the check engine light had come on but wasn't completely paying attention to the dash. About 10 minutes later I went to restart the vehicle to leave and I noticed the check engine light on. Since the vehicle seemed to be driving okay I thought I could make it home and check the car's computer to see what the issue was. As I was leaving the parking lot I stopped at the end of the parking lot to look before pulling out onto the road and the Blazer said shift to neutral and restart the vehicle. When I did that the vehicle would not start. It would just crank and crank and then it would finally start for a few seconds. I was going to back my vehicle up out of the road but each time I would try the car would die. I am very thankful this did not happen on the highway or even on the freeway. A friend and myself had to push my vehicle back into a parking spot. The DTC code is a P023F. When this happens, you can't technically shift the vehicle into neutral to push it out of the way because the car has to be running to shift. I was able to force it into neutral, however. I made an appointment with Awesome Chevrolet in Chehalis WA and had to have it towed to the dealer. They stated it was the fuel pump module. I had at that time 18,388 miles on the odometer. Unfortunately, I no longer feel safe with this vehicle in case it happens again. Where I am hours from home or on a 2-lane road or freeway. The fuel pump module failure appears to be a known issue with GM vehicles. The fuel pump module was replaced and was able to be replaced under warranty. I hope that it does not happen again. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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