NHTSA Complaint #11631446 — 2022 INFINITI QX50
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11631446 |
| Vehicle | 2022 INFINITI QX50 |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TX |
Consumer Description
Multiple electronic and sensor issues with the display screens and infotainment center. Time/time zone change from 12-hour format to military time off and on sometimes multiple times a day. Dash board routinely goes black and not displaying any information. HUD proximity alerts continually go off/flashing when no vehicles are around, tagging the same areas on a specific street that was empty. The sensor system engages the braking system after a faulty proximity alert or a vehicle is outside the normal range. Navigation system map blacking out Inability to disconnect Bluetooth calls using the steering wheel end button and the end button on the screen. The infotainment screen would not respond to menu button for the audio and climate control nor could you access it through the touchscreen menu. The radio would stop working randomly. I had to go to the dealership to get this corrected it would not restart on its own even if it was left overnight. The audio button also would not work. The car would not recognize the profile connected to the key fob routinely. After service, the car took over 8 minutes to lead the infotainment system. The blind spot warning would not function properly continuously. The car was taken into the dealership multiple times, it was assessed by "engineers" 3 times, and it had a total of 3 infotainment systems in this vehicle with 2 replacements since leasing the vehicle. These issues continue to remain and there seems to be nothing that Infiniti can or will do to fix these issues permanently.
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