NHTSA Complaint #11631270 — 2010 JEEP PATRIOT

The contact owns a 2010 Jeep Patriot. The contact stated that while her daughter was driving at undisclosed speeds, there was an abnormal sound coming from the vehicle. The contact stated that the subframe was corroded. The vehicle was taken to an independent mechanic and test-driven. The independent mechanic placed the vehicle on the lift and determined that there was a hole in the rear cross-body subframe. The contact called the local dealer and was referred to the manufacturer for assistance. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that the vehicle could not be repaired under Technical Service Bulletin: 23-012-14. The failure mileage was unknown.