NHTSA Complaint #11631213 — 2024 TESLA MODEL Y
LANE DEPARTURE: BLIND SPOT DETECTION issue reported to NHTSA
Complaint Details
| ODI Number | 11631213 |
| Vehicle | 2024 TESLA MODEL Y |
| Component | LANE DEPARTURE: BLIND SPOT DETECTION |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | PA |
Consumer Description
On 12/13/24 after a software update my rear , front and side cameras stopped working. This includes blind spot cameras, and side turn signals. In addition the side mirrors are tiny because the car was designed to use cameras. The back window also has very low visibility. Tesla has confirmed that the car needs a new computer for all cameras and software navigation. The replacement computers are on back order and have scheduled a service replacement in six weeks time. In the meantime, they refuse to provide a loaner car. This car is brand new with only two months worth of usage. They say the car is drive able, but without the main safety cameras I don’t feel safe, the aesthetic of the car was designed to have working cameras. It is very hard to use the tiny side view mirrors and look out the tilted rear window. This is a commuter car, driving over 90 miles on highway per day. I am concerned for safety issues.
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