NHTSA Complaint #11631172 — 2021 HONDA CR-V HYBRID

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11631172
Vehicle 2021 HONDA CR-V HYBRID
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 59,831 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

My car lost power and the engine light came on when on the freeway. I was in the middle of merging from [XXX] to [XXX] on a San Diego freeway. Because of the highway interchange situation, I was in the far left lane and needed to merge about 4-5 lanes to the right to get to the next off ramp. This was so scary!! Though I had my hazard lights on, cars coming up behind me didn't expect a car to be slowing down in the middle of the freeway as the car decelerated down to 20 mph. I was very lucky that my car was not rear-ended. I used the side roads and the electric power to of my hybrid engine to drive about 7 miles to a Honda dealer. They asked me to turn off my car (big mistake). Honda had my car for 3 days and drove it about 70 miles, but could never duplicate the issue. I am [XXX] and frequently from Southern to Northern California alone. I have driven over 700,000 miles in my lifetime and never had a car's combustion engine stop on the freeway. I researched this unique situation and found out other Honda CRV-Hybrid owners have experienced this, but Honda had no solution. They told me they knew it was a cylinder issue and the tech saw "misfire codes" but without more details, there was nothing they could do. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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