NHTSA Complaint #11630924 — 2015 RAM 1500

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11630924
Vehicle	2015 RAM 1500
Component	STEERING
Date of Incident	April 1, 2024
Date Filed	December 16, 2024
Mileage	187,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

The contact's husband owns a 2015 Ram 1500. The contact stated that while driving at various speeds, the steering wheel became firm. There was no warning light illuminated. Due to the failure, excessive force was needed to steer the vehicle. The vehicle was towed to the dealer on several occasions; however, the dealer was initially unable to determine the cause of the failure. The contact was informed that the rack and pinion and the rear differential case needed to be replaced. The vehicle remained with the dealer due to parts being on backorder. The manufacturer was not made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 187,000.

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