NHTSA Complaint #11630830 — 2017 BMW X1

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11630830
Vehicle 2017 BMW X1
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

When shifting vehicle to park "Secure Vehicle Against Rolling" warning displays on iDrive and warning message center along with "contact BMW service center". Shifter assembly failed internally. $850 shifter assembly has a $10 internal spring that broke and requires replacement. My safety at risk due to vehicle being unsafe when parked and possibly allowed to roll if not secured. Problem can be reproduced at all times when parking vehicle. Warning is also present at start up. Dealership quoted over $3000 to replace shifter assembly. There is no incident or damage to vehicle and it has not been inspected by manufacturer, police, or insurance reps. Warning lights came on after shifter assembly internal spring failure and continually afterwards while parking and starting the vehicle. Must accept warning message on iDrive system.

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