NHTSA Complaint #11630759 — 2019 HYUNDAI KONA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11630759
Vehicle 2019 HYUNDAI KONA
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CT

Consumer Description

It seems to be an issue with the camshaft and/or timing. It has a permanent diagnostic trouble code for p0017 and p0014 (two issues that they have claimed to have fixed twice now by replacing my engine). Due to this issue, I was stranded on the side of a busy road for multiple hours at night way back in March. This issue has been repeatedly “fixed” but the code readers keep showing it and the check engine light has never turned off. Hyundai of Danbury has looked at it multiple times and has replaced the engine twice in an attempt to fix it. However, both times I got engines with the same issue. Both times I brought it to a Hyundai Dealership to be fixed. There was no warning when my car broke down the first time. It just stopped in the middle of a busy road. No noise or smell or smoke. Once I got it towed to Danbury Hyundai, they replaced the engine (March 3 - April 24) and it started up again but the check engine light was on. It has been replaced twice and both times the light was on. It was replaced a second time between July 3rd and October 20th. I only have one car and needed friends and family to bring me to and from work (1 hour away) every day while the dealership worked on my car. A camshaft or timing issue should not take 5 months to fix.

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