NHTSA Complaint #11630725 — 2022 KIA K5

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11630725
Vehicle 2022 KIA K5
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

2022 Kia K5 GT Line steering wheel is getting stuck when driving over 20mph. It is hard to keep the wheel in a straight line when driving. The steering wheel becomes sticky and will veer to another lane. You have to apply pressure to bring the car back to center which is a safety hazard because when the wheel loosen up you unknowingly be in another lane. While driving, my wheel became extremely stiff and I close to hitting a vehicle in another lane because I had no control of the wheel. Kia dealerships are refusing to service my K5 without giving any reason. It is a scary situation when you can not control the car due to this stuck steering even when all assisted driving and lane assist features are turned off. This issue began in September and I have not been able to remediate the problem. Kia dealerships are not helping. I have taken my car to independent mechanics and they are not able to determine the cause of this issue. When driving at higher speeds like 60mph and over you have to continually add pressure to keep the car in a straight line. I have had front and rear end alignments and full inspections but have no found a solution to this problem.

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