NHTSA Complaint #11630586 — 2017 KIA SEDONA

The contact owns a 2017 Kia Sedona. The contact stated that the vehicle failed to immediately start and was experiencing rough driving with the check engine warning light illuminated. The vehicle was taken to the local mechanic who diagnosed the vehicle and informed the contact of the head gasket, head gasket bolts, fuel pump, and fuel injector failures. The vehicle was not yet repaired. Additionally, the passenger’s side electronic sliding door failed to properly latch due to a faulty electrical locking mechanism. The vehicle was not repaired. The manufacturer and local dealer were notified of the failures, but no assistance was provided. The manufacturer informed the contact that the vehicle was not included in an undisclosed Extend Warranty Coverage for the failure. The failure mileage was 50,000.