NHTSA Complaint #11630331 — 2024 AUDI SQ5

STRUCTURE:BODY issue reported to NHTSA

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2 Injuries

Complaint Details

ODI Number 11630331
Vehicle 2024 AUDI SQ5
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 2
Deaths 0
Vehicle Towed No
State NC

Consumer Description

The rear hatch lid has a mechanism that closes the hatch when foot movement is sensed near the rear bumper. Unfortunately, it sometimes detects foot movement when a person is working on baggage in the luggage area. It then sets off an alarm and attempts to close the hatch on the unsuspecting person. The owner’s manual asserts that there is built-in pinch-protection to stop the hatch and avoid injury if an obstruction is detected. It does not work; the hatch closure can’t be stopped with reasonable force. Two injuries have already occurred. The dealer has said that the pinch-protection cannot be improved, nor can the foot-sensor be desensitized.

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