NHTSA Complaint #11630289 — 2018 CHEVROLET MALIBU

The contact owns a 2018 Chevrolet Malibu. The contact stated while coming to a complete stop, the engine auto Start/Stop system engaged, causing the engine to shut off; however, the electrical system then became inoperable. The contact stated that upon depressing the accelerator pedal to resume driving, the vehicle failed to respond as needed. Additionally, the contact stated that while coming to a stop, the vehicle failed to stop immediately and rolled to a stop. The stabili-trak and electronic stability control warning lights were illuminated. A message advising to open and to close the windows was displayed. The contact stated that the check engine warning light was illuminated. The vehicle was taken to AutoZone, where it was diagnosed that there were debris in the throttle. The contact was advised to drive at high speeds on the highway to correct the failure. The contact followed the instructions; however, the failure persisted. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 101,000.