NHTSA Complaint #11630269 — 2015 RAM 1500

The power steering fails whenever the outside temperature is cold, below about 45 deg F. The failure occurs when the truck is started. The failire is very consistent, but again only when cold outside. When the failure occurs, after warming the engine compartment for 30-60 minutes and restarting the truck, the steering is then OK and the truck can be driven normally. When the failure occurs, the engine runs OK, and the truck can be operated, but without power steering it is very hard to drive safely. When the failure happens I have not tried to drive the car on roadways since it is very difficult to steer the truck. However, I am concerned that the steering failure could happen when driving, especially if the outiside temperature gets cold. I have consulted with an authorized RAM dealer and was told the electronic power steering module would need replacement, with estimated cost $3700. I decided against having the steering replaced, since the truck is usable once the engine warms. The dealer did not inspect the truck, since it only has failed on cold mornings in my driveway, so the failure and warning messages are gone once I drive it to the dealer. When the failure occurs there is a red message on the dashboard to "Service Power Steering". This message is somewhat redundant-- the lack of power steering is very evident as soon as you try to drive the truck.