NHTSA Complaint #11630180 — 2017 FORD F-150
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11630180 |
| Vehicle | 2017 FORD F-150 |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NM |
Consumer Description
I have the Ford F1 50 2017 model, 10 speed transmission. I about it new. In early December 2024 well on a road trip went down shifting the transmission started jerking, feeling like it was having trouble finding the correct gear. This continues to occur with subsequent driving of my vehicle. This was dangerous because it was occurring when trying to accelerate and pass other vehicles with a safe margin. This safety factor was definitely impaired. The speed was not properly controlled and the whole vehicle was jerking strongly. Luckily there were no oncoming vehicles but if there were this could have led to a head-on collision. Hesitancy to properly accelerate is extremely dangerous. Doing some research, I see that this problem was recognized by Ford in 2018 and memos to service departments were put out. I also saw that there is a 6 State class action lawsuit regarding exactly the same issue that has been issued against Ford Motor Company since approximately 2018. The lawsuit shows there have been numerous memos regarding this problem known about the Ford 10 speed transmission and not just in Ford F1 50s. I tried contacting Ford Motor Company and they said "your VIN number was not included in any recalls so you can only complain to the NHTSA". This is a known and dangerous problem that Ford motor company should issue a recall for and be responsible for repairing since it has been known since 2018 while all warrantees were still in force. My warranty is no longer in force, but Ford knew about this during the time of my warranty. I called the dealership at the time that it first occurred and they said that they had been fixing multiple transmission problems and they did get a warning memo at the time that it occurred. However I do not see any warnings on my Ford app. I also saw that in 2002 there was another class action suit against a different Ford transmission problem that was eventually settled in approximately 2008.
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