NHTSA Complaint #11630084 — 2018 CHEVROLET EQUINOX

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11630084
Vehicle 2018 CHEVROLET EQUINOX
Component ENGINE
Date of Incident
Date Filed
Mileage 54,717 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State RI

Consumer Description

The contact owns a 2018 Chevrolet Equinox. The contact stated while driving at approximately 55 MPH, the "Engine Power Reduced" message was displayed on the instrument panel and the vehicle unintentionally went into LIMP Mode. The check engine warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed that the turbo charger assembly needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was taken back to the dealer where it was diagnosed and determined that the turbo charger boost assembly needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was taken back to the dealer for the last time where it was diagnosed that once again the turbo charger boost assembly needed to be replaced. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure. The failure mileage was approximately 54,717.

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