NHTSA Complaint #11630035 — 2023 GMC CANYON

LANE DEPARTURE: BLIND SPOT DETECTION issue reported to NHTSA

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Complaint Details

ODI Number 11630035
Vehicle 2023 GMC CANYON
Component LANE DEPARTURE: BLIND SPOT DETECTION
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MI

Consumer Description

Blind spot monitor system continues to give false alerts when no vehicles, objects or other items within blind spot area. Warning light will sometimes stay on for many miles and will go off when I pass another vehicle then go back on when nothing in blind spot again (opposite of design). System will sometime not activate when vehicle is in blind spot. See video. Dealer and GM involved, had PIT6103 performed, replaced all switches April 19, 2024 except for driver door. Issue seemed to improve but has returned and even worse that originally. This has become a safety concern for me as I will apply turn signal, look in mirror, over shoulder but then as I start to switch lanes, the mirror light will start blinking and alerting me there is something in blind spot when there isn't anything there. Causes me to abruptly swerve back into my original lane causing potential dangerous situation. Truck at dealer 12/10/2024 for same issue, dealer and GM tech service states vehicle operating as intended. Was told to either turn system off or live with it. I have multiple videos but unable to upload them here. Please contact me for more info.

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