NHTSA Complaint #11630032 — 2025 HONDA CIVIC

The contact owns a 2025 Honda Civic. The contact received notification of NHTSA Campaign Numbers: 24V763000 (Fuel System, Gasoline) and 24V744000 (Steering) however, the part to do the recall repairs was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that while their son was driving approximately 20 MPH attempting to make a left turn when the steering wheel suddenly became difficult to move then immediately released. The vehicle went up on a nearby curve causing the vehicle to side-swipe a nearby object (contact was unsure of the object). There were no warning lights illuminated. There were no injuries, no medical attention was needed. The air bags did not deploy. No police report was filed. The vehicle was taken to the dealer who was willing to charge for a temporary repair regarding the steering failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available and parts distribution disconnect.