NHTSA Complaint #11630030 — 2019 KIA NIRO EV

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11630030
Vehicle	2019 KIA NIRO EV
Component	ELECTRICAL SYSTEM
Date of Incident	October 8, 2024
Date Filed	December 11, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

While I’m driving a turtle light randomly illuminates and the car shuts off. The car shuts off from a few seconds up to a minute so far. I have taken it to Kia McDonough Ga and to no avail nothing: they had my car 2 months and by the time they did the diagnostic “the computer box reset”. Why let it sit for a diagnostic when all they are doing is connecting to a computer. I provided them videos and pictures and nothing. This is a danger any passengers, other drivers, as well as myself. The times are random and once the light comes on it’s off. Battery is new, battery is charged.

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