NHTSA Complaint #11629901 — 2022 FORD F-350 SD

The contact owns a 2022 Ford F-350 SD. The contact stated while pulling into the driveway approximately 5-10 MPH, the steering wheel separated and fell into the contact's lap. The vehicle was towed to the dealer, where it was diagnosed and determined that the steering column needed to be replaced; however, the part was on a national backorder. The vehicle was not repaired. The manufacturer was notified of the failure and offered to partially pay for the replacement parts and for a rental. The failure mileage was approximately 60,000.