NHTSA Complaint #11629690 — 2019 KIA SPORTAGE

The contact owns a 2019 Kia Sportage. The contact stated that on several occasions the vehicle failed to start. The contact stated that the vehicle occasionally stalled while driving. Additionally, the contact stated while driving 55 MPH, the vehicle unintendedly decelerated to 30 MPH. The contact pulled over to the side of the road and attempted to restart the vehicle however, the vehicle failed to restart. The vehicle was towed to a local dealer to be diagnosed. The contact was informed that the engine was faulty and needed to be replaced. The contact received a secondary diagnostic test from an independent mechanic and was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 160,000.