NHTSA Complaint #11629686 — 2011 HYUNDAI ELANTRA
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11629686 |
| Vehicle | 2011 HYUNDAI ELANTRA |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | RI |
Consumer Description
Steering wheel makes clacking noise when turning left or right, especially if making sharp right angle turn or when parking. I think I noticed it first in early November 2024 while parking. Since then it has been occurring with greater frequency as well as both directions. I called a repair shop 2 weeks ago & was told it was a common problem with Hyundai's. I went to a different repair shop last Thursday, Dec 5th, 2024, for a tire repair & asked for estimate on steering issue. They told me it was a really big project to replace some sort of ball like piece & required taking the whole steering assembly apart. He said when it goes I'll loose steering & likely have an accident as a result. He said that as my car has less than 29,000 original miles on it (28,630), I should go to the Hyundai dealer as they should pay to repair it as it's a huge safety issue & shouldn't happen to such a low mileage car. I tried to go there but they'd moved & I didn't have a phone to query new location. At home I called and got VM for a man in service dept. Left msg. No one responded so I called again Fri, Dec 6, 2024 & was put throughto a differentman in the service dept's VM & left another detailed msg, this time incluing VIN#. Now is Monday 12/9/24 & still no reply. I looked online & saw there was a recall for this vehicle from 2008-2010, but nothing came up when I entered my VIN on this NHSTA site. I believe my vehicle should be included and I don't think I should have to wait until an accident has occurred, or have to spend thousands out if pocket to repair an Issue that appears to be more widespread that initially considered. Can you help please? I prefer bring proactive and not incurring any damage to life, limb & property for my self, any potential passengers, or anyone else who might be harmed should I experience power steering loss. Thank you.
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