NHTSA Complaint #11629592 — 2011 FORD F-150 STEERING

Complaint Details

ODI Number	11629592
Vehicle	2011 FORD F-150
Component	STEERING
Date of Incident	December 1, 2023
Date Filed	December 9, 2024
Mileage	43,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

The contact owns a 2011 Ford F-150. The contact stated that while driving at an undisclosed speed, the steering wheel intermittently failed to return to the center and excessive force was needed to bring the steering wheel back to center. The contact also stated that the vehicle hesitated with an abnormal cranking sound coming from the vehicle. The contact stated there was no warning light illuminated. The manufacturer was made aware of the failure but offered no assistance. The contact was then transferred to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 43,000.

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