NHTSA Complaint #11629378 — 2024 HONDA CR-V

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 11629378
Vehicle 2024 HONDA CR-V
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

I was in Albemarle, NC on Nov 24-25 and my car was parked outside. My mirror was not cracked when I parked it Sunday night and there was not a vehicle parked next to me. It was 36 degrees outside that morning and there was frost on the car. I drove my car approximately 2 miles and it was cracked. There is no other damage to the car or mirror. I contacted my local Honda dealer to have them fix the issue but they told me this was not a warranty issue and I needed to make a claim on my insurance, which I refuse to do because it was not involved in an accident or incident. I've also filed a complaint with Honda Corp directly. This issue of the side mirror cracking in cold weather appears to be an issue with a lot of 2024 CRV's according to internet searches. The mirror view is now distorted and makes it difficult to view things.

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