NHTSA Complaint #11629217 — 2018 CHEVROLET CRUZE POWER TRAIN

Complaint Details

ODI Number	11629217
Vehicle	2018 CHEVROLET CRUZE
Component	POWER TRAIN
Date of Incident	August 11, 2024
Date Filed	December 6, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NM

Consumer Description

My transmission started acting up around 70,000 miles. I noticed symptoms like stalling when backing up, trouble coming to a stop from higher speeds, and an occasional stutter. My local transmission shop couldn’t replicate the issue, as it was intermittent, and recommended an oil change. At 100,000 miles, the transmission began slipping, so I changed the oil again, only to find it was black and burnt. Now, at 139,000 miles, I changed the oil once more at 138,000 miles after experiencing issues with shifting into 8th and 9th gears and receiving a P2817 code. After speaking with several people on forums, I learned this is a common problem with these cars, and many recommend replacing the transmission as it often fails around this mileage. I also consulted another transmission shop, but they refused to service my car due to their past experience with these models.

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