NHTSA Complaint #11629086 — 2024 FORD F-450 SD

The contact owns a 2024 Ford F-450 SD. The contact stated while driving approximately 35 MPH, there was a popping sound coming from behind the instrument panel. The contact stated that there was smoke coming from the instrument panel and through the vents. The vehicle was pulled over to the side of the road, opened all the windows, and inspected the vehicle but found no failure. The contact reentered the vehicle and noticed flames coming from the middle of the instrument panel. The contact extinguished the fire with a fire extinguisher. Neither the Fire Department nor the Police Department were notified. The vehicle was towed to a dealer however, the failure could not be duplicated. The manufacturer was notified of the failure. The failure mileage was approximately 300.