NHTSA Complaint #11629072 — 2019 KIA SORENTO

The contact owns a 2019 Kia Sorento. The contact stated that the vehicle was taken to the local dealer and was informed that parts for the repair under NHTSA Campaign Number: 22V703000 (Trailer Hitches) were not available. The vehicle was taken back to the dealer, who replaced the fuse. The vehicle was repaired. The contact stated that the driver’s side taillight became inoperable. There were no warning lights illuminated. The vehicle was taken back to the same dealer, where it was diagnosed that the taillight bulb, taillight assembly, and the wiring harness needed to be replaced. The vehicle was repaired, but the failure persisted. The manufacturer was contacted, opened a case, but no assistance was provided. The failure mileage was approximately 45,220.