NHTSA Complaint #11629025 — 2021 JEEP WRANGLER
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11629025 |
| Vehicle | 2021 JEEP WRANGLER |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | VA |
Consumer Description
I have a 2021 Jeep Wrangler JL--VIN [XXX] . On Wednesday, [XXX], the vehicle suddenly and without prior warning overheated. I immediately parked the car. There were no obvious signs of leaks but we went and got some coolant and I put about 1/4 gallon of coolant in as it was low. I had the car towed to the dealership. The service advisor informed me that the issue was related to TSB 07-001-22 REV. B. They had to tighten the bolts connecting the inlet tube. As I searched on some Jeep Forums, I discovered that this issue was addressed with CSN ZD8, however, it's only applicable to certain VINs within 2021-2022. When I mentioned this to the advisor, she said my car wasn't affected by the recall. Clearly, this is a broader issue than just the VINs noted in the recall since this exact issue happened to my vehicle. I reached out to FCA and was assigned a case manager. After speaking with her, she informed me that she just talked with the dealership possibly providing cost assistance with the matter. I don't know why they're putting it back on the dealership when it's clearly a manufacturing defect. The dealership covered about 1/2 of the cost. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
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