NHTSA Complaint #11628931 — 2019 HONDA FIT

Component/System Involved: The multi-purpose camera system on my 2019 Honda Fit has malfunctioned, affecting critical safety features, including the Adaptive Cruise Control (ACC), Lane Keep Assist System (LKAS), and Collision Braking Warning System (CBWS). The vehicle is available for inspection upon request. Safety Risk: The malfunction of these systems significantly jeopardizes safety. For example, the ACC failed to maintain appropriate distance from vehicles ahead, the LKAS did not provide necessary steering assistance, and the CBWS failed to detect and warn of potential collisions. These issues increase the risk of accidents, especially during highway or congested traffic driving. Problem Reproduction and Confirmation: The issue was reproduced and confirmed by Swickard Honda of Thousand Oaks during an inspection conducted on August 20, 2024. Inspection Details: The vehicle was inspected by the dealer, who diagnosed the problem and provided a repair quote. The manufacturer has not yet physically inspected the vehicle, nor have insurance representatives or law enforcement been involved. Warning Indicators: Prior to the failure, warning messages appeared on the vehicle’s dashboard, including notifications for ACC, LKAS, and CBWS system failures. These warnings first appeared in early 2024, becoming more frequent and persistent over time. Additional Information: I filed a case with Honda under Case #14932073 requesting a complimentary repair due to the vehicle's age and the nature of the safety system malfunction. Despite explaining the critical safety implications, Honda did not offer a resolution. Given the significant safety risks posed by the malfunction and the lack of resolution from the manufacturer, I urge the NHTSA to investigate this matter, as it may represent a broader defect impacting other vehicles of the same make and model.