NHTSA Complaint #11628613 — 2020 KIA TELLURIDE SUSPENSION

Complaint Details

ODI Number	11628613
Vehicle	2020 KIA TELLURIDE
Component	SUSPENSION
Date of Incident	December 3, 2024
Date Filed	December 3, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

My rear struts are leaking and Kia is refusing to repair them. I know that Kia recalled self-leveling struts for my make, model and year, but I'm told that my version doesn't have those struts. Even though I'm at ~85,000 miles now and it's out of warranty, I believe my struts failed much earlier and it didn't become noticeable until now. Moreover, in searching the internet, many other owners of Kia Tellurides are facing this issue. I would like Kia to be investigated for failures related to rear struts for the 2020 Kia Telluride to see if this is a parts defect.

Related Complaints for the 2020 KIA TELLURIDE

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#11627781 — November 27, 2024 — After 30K miles the self-leveling rear suspension had become very hard causing the vehicle to jolt and not absorb bum...

#11623273 — November 2, 2024 — Less than 40k miles and the rear suspension has completely gone out. The jolting at low speeds is significant. At hig...

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