NHTSA Complaint #11628492 — 2024 CHEVROLET TRAILBLAZER

I am writing to formally express my frustration and disappointment regarding ongoing issues with my vehicle, which I purchased new on [XXX]. Despite repeated efforts to address these concerns with authorized dealers, I have been unable to achieve a resolution. My vehicle currently has 13,630 miles and remains under warranty. However, I feel my concerns are not being taken seriously, and the vehicle's persistent issues are being overlooked or dismissed. Background of the Issue: For over a month, I have been reporting significant electrical problems and other malfunctions with my vehicle. Each authorized dealer I approached assured me that nothing was wrong. To verify these claims, I sought a third-party diagnostic evaluation, which revealed two specific error codes—clear evidence of underlying issues. Details of Dealer Appointments: Appointment: November 25-26, 2024 I entrusted my vehicle to [Dealer Name], where it was kept for two days. Despite this, no diagnostic efforts or repairs were conducted, as confirmed by the service advisor, Erica Jones. Frustrated by the lack of action, I retrieved my vehicle on November 26, 2024. Second Appointment: December 2, 2024: I scheduled another appointment with the same dealer and dropped off my vehicle on December 1, 2024. To my dismay, the paperwork I received at the conclusion of this visit contained several discrepancies: The entry date was listed as November 25, 2024, with a promised completion date of December 2, 2024. This is incorrect, as I had my vehicle from November 26 to December 1, 2024. The mileage recorded at drop-off was less than the actual mileage on the vehicle at that time. The report stated that only one mile was driven during the diagnostic process, which is insufficient for evaluating my concerns thoroughly. Issues Reported: I have consistently reported the following problems with my vehicle: Seatbelt Malfunction: The seatbelts fail to secure me during sudden braking situations,etc... INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOI