NHTSA Complaint #11628380 — 2020 HONDA HR-V

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11628380
Vehicle 2020 HONDA HR-V
Component FUEL/PROPULSION SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State DE

Consumer Description

One of the many times my car would not start. I was trying to leave work and my Honda HR-V would not start. [XXX] at [XXX] - I got in my car to drive to work, and it gave a stuttering sound. I contacted Honda on November 18th 2024 about the recall and was told my name would be put on a list and I’d be contacted when the part became available. My mother went into the Dover, Delaware Honda location today, [XXX], to inquire about an ETA on the recalled part and she was told that the recalled part “Was not being released”. She was also told, by the Assistant Service Manager that he waited 8 months for this recalled part to be fixed on his vehicle. He could not give me an estimated time on when they’d receive the part, but my car is definitely affected by the recalled part (stalling and my car not being able to start are some of the issues affected by this faulty part) and I don’t want to risk my life in an accident, simply trying to get to work, while waiting for a part that Honda may not have available for 6-8 months. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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