NHTSA Complaint #11628334 — 2010 HONDA FIT

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	11628334
Vehicle	2010 HONDA FIT
Component	AIR BAGS
Date of Incident	December 2, 2024
Date Filed	December 2, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

I called the Honda dealership in Concord California on 12/2/2024 for the 20V-770 recall as well as the airbag shrapnel issue. They checked with the service manager and refused to inspect the drive train unless there “Was a problem with the car”. They refused to repair the air bags unless “something happens, hopefully nothing happens then we can look at it.” They offered to have the airbags repaired at our expense. What is the point of having a recall if the dealers refuse to even look at the car until it crashes or hits you with shrapnel?

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