NHTSA Complaint #11628331 — 2016 KIA SORENTO

The contact owns a 2016 Kia Sorento. The contact stated that the Electronic Parking Brake (EPB) System had failed, causing the Auto Park, the electronic parking brake, the Adaptive Cruise Control, and the automatic emergency braking system to become inoperable. Additionally, the contact stated that while making a turn from a complete stop, the parking brake engaged unintendedly, causing the rear brakes to activate, and the vehicle became immovable. The vehicle was towed to the contact's residence. A mobile independent mechanic diagnosed that the Electronic Parking Brake (EPB) System had failed and informed the contact that he could not repair the vehicle. The mechanic disabled the Electronic Parking Brake (EPB) System, and the vehicle operated as needed while driving; however, the Electronic Parking Brake warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that the Electronic Parking Brake (EPB) System had failed and needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.