NHTSA Complaint #11628305 — 2021 HONDA ODYSSEY

The contact owns a 2021 Honda Odyssey. The contact stated that on one occasion while the vehicle was parked, the rear hatch failed to open. Additionally, the contact stated that while driving at approximately 35 MPH, the rear hatch opened inadvertently. The contact pulled over to the side of the road where the door was closed but failed to securely latch. The vehicle was taken to a dealer where it was diagnosed and determined that condensation had leaked into to the driver’s side of the gate and damaged the rear gate control unit. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 46,500.