NHTSA Complaint #11628282 — 2014 RAM 1500

The contact owns a 2014 Ram 1500. The contact stated while driving 40 MPH, an audible warning chime and the "Service Shifter" message was displayed. The contact drove the vehicle; however, upon restart of the engine, the gear shifter failed to move out of park(P). The vehicle was initially towed to an independent mechanic where several undisclosed repair attempts were made; however, the failure persisted. The vehicle was then towed to a dealer where the contact was informed that the ABS module needed to be replaced. The manufacturer was notified of the failure and a case was filed. The vehicle remained in the dealer possession unrepaired. The failure mileage was approximately 116,000.