NHTSA Complaint #11628280 — 2015 FORD EXPLORER

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number 11628280
Vehicle 2015 FORD EXPLORER
Component VISIBILITY/WIPER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

Recall 24V031 I received a notice in February about the recall. I have since received several notices and emails about it. Every time I call, they still don't have the part(s) to fix my vehicle and they have no estimated time for when they will get the part(s). When I looked up the recall, it was filed January 19, 2024. It is now December 2024 and still no part(s) to fix the recall. This is totally unacceptable. Ford should be held accountable for fixing the recall in a timely manner (10+ months is not timely).

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