NHTSA Complaint #11628239 — 2021 JEEP WRANGLER

The electric motor system does not engage on my Jeep Wrangler 4xe Plug In Hybrid. When you press the accelerator pedal after a stop (e.g. at an intersection or to make a left turn), the Jeep electrical motor does not engage. The Jeep may drift into the intersection or oncoming traffic without motive force. After a period of time, the gas engine will engage. I estimate the delay to be about 30 seconds. I often depress the accelerator multiple times before the gas engine engages. This is extremely dangerous as the vehicle drifts into an intersection, and could potentially be hit by oncoming traffic. The vehicle shows an engine light identified as a voltage inconsistency in the main battery. It appears the entire electrical motive system is shut down, but the computer is still calling on it to operate. When it does not operate, the gas engine will start, but there is a significant and extremely dangerous delay. I have called the dealership and Jeep to request guidance on how to address this issue, but neither has been able to provide any assistance. They tell me there is a pending recall but no solution available.