NHTSA Complaint #11628143 — 2023 FORD EXPEDITION

VEHICLE SPEED CONTROL issue reported to NHTSA

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Complaint Details

ODI Number 11628143
Vehicle 2023 FORD EXPEDITION
Component VEHICLE SPEED CONTROL
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

Service engine light illuminated indicating different occurrences. The vehicle was taken to a Ford dealership for repair since it's under factory warranty. The service representative, after taking control of the vehicle, he wrote the following in the repair work order: "When Brandon went to park the vehicle, vehicle did not want to go, barely pressed the throttle pedal and it took off like it was floored, foot was off the pedal and it was accelerating in the lot, put vehicle in neutral and applied brakes - see line 2" Line two (2) in the work order states the following: "Customer states the service engine light is still on it shows two different occurrences and reasons in oasis - customer stated wrench light on and no power verified concern checked for dtcs found p2ABA in pcm checked for tsb ssm fsa found tsb 23-2353 reprogrammed pcm oer tsb road tested all okay at this time" Clearly a vehicle with an unexplained acceleration issue poses a real safety issue.

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