NHTSA Complaint #11628010 — 2023 TESLA MODEL 3
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING issue reported to NHTSA
Complaint Details
| ODI Number | 11628010 |
| Vehicle | 2023 TESLA MODEL 3 |
| Component | FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
Software updates caused failure notifications (seat restraint system) and disabled cameras/emergency brakes, happened immediately right after software updates. All hardware performed and properly functioned before the software updates. 1. First failure noticed on the begin of March 2024, component affected : " Rear center safety restraint system fault". Second failure noticed on [XXX] component affected: " Autopilot cameras unavailable", "Automatic emergency braking is unavailable" 2. I feel extremely unsafe now when using the vehicle with failure notification of the car's components, especially while driving my children to school. I am unsure if the system failure that could causes accidents and put my kids at risk or danger. 3. First issue was notified Tesla representative immediately right after the software update (happened over night). They scheduled an appointment, but I saw a charge bill that I have to approve before taking the car in for an inspection. It happened when my car is just out of warranty. I called Tesla dealership in Buena Park, CA to discuss about my safety concerns and got told it might be just a software glitch and I should be ok to drive. (??). Second issue was also notified Tesla and got a schedule for an inspection/service on December 10th, 2024, and again with an approval of $650 that I might got charged for ahead of the service ???? (Why do I get charged for something that wasn't my false until Tesla pushed a bad software to make us pay for their bad scripts?) 4. There was no failure notification "at all" before the last 2 or 3 software updates. Tesla offered some kind of 1 month free FSD then software updates to remove the FSD then everything started to fall apart. I am very concerned with Tesla software updates now and failures it might cause that put our family at risk because of their bad scripts or batches. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Related Complaints for the 2023 TESLA MODEL 3
Other FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING Complaints
#11697065
The vehicle’s brakes did not work, automatic emergency brakes and collision warning both did not work. I pressed on t...
#11694965
On August 7th, 2025 at around 8 AM in the morning, my vehicles mobile phone car key was in-operable and I was unable ...
#11691087
During driving, Tesla car spontaneously stated multiple active safety features and regenerative braking were no longe...
#11676617
Autopilot (adaptive cruise control) will freak out and slam on the brakes when a motorcycle passes by splitting lanes...
#11674647
My Tesla Model 3 disengaged cruise control while going 68 mph and braked hard for no apparent reason. I was driving ...
Recent Complaints for the 2023 TESLA MODEL 3
#11718285
SUSPENSION
A bolt securing the rear subframe assembly is loose and missing its nut. This condition has caused damage to the rear...
#11717616
FUEL/PROPULSION SYSTEM
COMPONENT: Battery and Charging System SUMMARY: 2023 Tesla Model 3 Long Range lost 15% battery capacity (345→300 mile...
#11717616
UNKNOWN OR OTHER
COMPONENT: Battery and Charging System SUMMARY: 2023 Tesla Model 3 Long Range lost 15% battery capacity (345→300 mile...
#11717070
STRUCTURE:BODY
Tesla has completely removed the rear door manual release latch in my late 2023 Model 3 Performance. This elevates t...
#11716718
ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING
The contact owns a 2023 Tesla Model 3. The contact stated that while driving with the Autonomous Self Driving feature...