NHTSA Complaint #11627987 — 2021 GMC YUKON XL
SUSPENSION issue reported to NHTSA
Complaint Details
| ODI Number | 11627987 |
| Vehicle | 2021 GMC YUKON XL |
| Component | SUSPENSION |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | FL |
Consumer Description
GMC currently has bulletin out on the issue and how to fix it. unfortunately this doesn't not fix it and I am going to have to replace my whole rear differential at only 60,500 miles. Gmc is well aware of the situation and has not done a recall. The fix the bulletin proposes would not work and there was over and inch of metal shaving found. This is a huge issue in the specific vehicle and the part to replace the rear differential isn't even available (national backorder with no ETA) leaving customers without a vehicle or solution for their faulty issues. GMC should be liable for their negligence and putting customers in potential harm if the vehicle is continued to be driven with a failing rear differential. The vehicle did not prompt any warning messages but the grinding sound was very loud. Bulletin No.: 21-NA-028 Date: January, 2023
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